Legal & Grievance Contact

What to include in a request

Identify the event or page, your booking or account reference if relevant, the issue and the outcome requested. Include proportionate supporting information. Never send passwords, OTPs, full card details or unrelated identity documents. For event delivery or organiser refunds, also contact the organiser shown on the event listing.

We handle complaints under the applicable legal requirements. You retain access to competent statutory authorities and courts. Do not treat a draft contact record as an operational support channel.