Terms & Conditions

Scope and contracting parties

These terms cover visitors, exhibitors, organisers, sponsors, speakers, vendors, venue representatives, staff, administrators and anyone using My Exhibition, including services delivered through an organiser’s own website. The operator identified in this Legal Centre supplies the platform. The event organiser identified on the event listing supplies the event unless the booking expressly identifies the platform operator as the event supplier. Event participation and purchases may also be subject to clearly disclosed event-specific conditions. Mandatory law prevails; a signed service agreement prevails for its specific commercial scope, without reducing statutory rights.

Eligibility and acceptance

You must be at least 18 and legally able to enter into the relevant agreement, or act through an authorised adult where participation is permitted. A business representative must have authority to act for that business. Read the policies before accepting them. Providing an email address or verifying an OTP alone does not amount to marketing consent. A document marked as a draft is not presented as an effective agreement. New material obligations require appropriate notice and renewed acceptance where necessary.

Accounts and security

Provide accurate information, maintain your credentials, protect OTPs and badges, limit staff access to their duties, and report suspected misuse promptly. You are responsible for actions you authorise and for reasonable care of your account, but are not automatically responsible for activity caused by a platform security failure. Administrator privileges do not permit unlawful access or unrelated use of registration data.

Platform service and event information

Search results and directory profiles rely on information supplied by their publishers and may change. Publication, a listing or a badge does not certify a business, product, event, identity, regulatory approval or financial standing. Verify important details with the organiser before travel, payment or contracting. We do not promise attendee numbers, leads, sales, profits, search rankings, uninterrupted access or that every message will be delivered. We remain responsible for obligations that apply to our own services.

Plans, fees and records

Only features and limits expressly included in your activated plan or written order are supplied. Any payable amount, tax, billing period, renewal terms and material restrictions must be shown before purchase. A quotation or accounting entry is not evidence that money moved. Do not pay against an unverified request. Automated renewals and payment processing require a separate clearly disclosed arrangement.

Content and intellectual property

You retain ownership of your content and grant the permissions reasonably needed to host, display, transmit and back it up to provide the requested service. Publish only material you are authorised to use. Private attendee records are not licensed for public display, sale or unrelated promotion. Platform software, branding and other protected material remain with their rights holders; ordinary use does not transfer ownership. Public profiles require the applicable publication control.

Fair use and prohibited activity

Do not impersonate others, submit fraudulent listings, upload malware, bypass permissions, scrape private records, share badge tokens publicly, send unlawful marketing, infringe intellectual property, discriminate unlawfully, or offer prohibited goods or services. Unauthorised resale of platform access and interference with other tenants are prohibited. See the Acceptable Use Policy for handling of reports.

Availability, suspension and termination

We may restrict affected features or accounts on reasonable evidence of misuse, unpaid agreed fees, a material breach, a credible security threat or a legal requirement. Urgent protective action may precede notice; otherwise we will give reasonable notice and an opportunity to address the issue where practical. Contact the grievance channel to challenge an error. Where lawful and safe, affected business customers may request an authorised export before closure. Termination does not remove accrued lawful payment duties, statutory remedies or justified retention duties.

Liability allocation

To the maximum extent permitted by applicable law, the operator excludes liability for indirect or consequential business losses, including lost anticipated profits or opportunities. Where a negotiated business service arrangement does not specify another lawful cap, aggregate liability for a platform service claim is limited to the higher of INR 5,000 and the platform service fees actually paid by the claimant for the affected service during the preceding three months. This cap does not limit event-supplier duties we actually undertake, refunds or other mandatory remedies, fraud, wilful misconduct, gross negligence, personal injury or death caused by our negligence, or any liability that cannot lawfully be limited. No clause excludes duties imposed by applicable data-protection or consumer law.

Third-party claims

A business user must indemnify the operator only for reasonable, evidenced third-party claims and direct costs caused by that user’s unlawful content, infringement, fraud or material breach, to the extent attributable to that user. The operator must give prompt notice, allow a reasonable defence and mitigation, and obtain consent before a settlement imposing obligations on the user. This does not cover loss caused by the operator’s own fault or override mandatory rights.

External disruption

A party affected by events reasonably beyond its control must notify the other party where practical and take reasonable steps to reduce disruption. Such events do not automatically cancel refund duties or excuse avoidable failures. Changes to event dates, venue, format or delivery must be communicated by the responsible organiser with the available options.

Disputes, applicable law and updates

Indian law applies to the extent permitted by applicable conflict-of-law rules. Contact the published grievance channel first for practical resolution; doing so does not prevent urgent relief, statutory complaints or proceedings within legal time limits. Courts and statutory authorities with lawful jurisdiction remain available. No forced arbitration, shortened statutory claim period or blanket restriction on legal action is imposed here. Material changes apply prospectively after notice and cannot retrospectively remove accrued rights. If a clause is unenforceable, the remaining lawful provisions continue to apply.